Effective Date: October 1, 2025

Introduction

Welcome to PSNVault. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our service to you. The information we collect includes:

Personal Information

When you create an account or make a purchase on PSNVault, we may collect personal information such as your name, email address, and payment information. This information is necessary to process your orders and provide you with customer support.

Transaction Information

We collect information about the transactions you make on our platform, including the products purchased, transaction amounts, and delivery details. This information helps us fulfill your orders and maintain accurate records for customer service purposes.

Technical Information

We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data helps us understand how visitors use our site and improve the user experience.

Cookies and Tracking Technologies

PSNVault uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our website. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and delivering your orders for digital codes and gift cards
  • Providing customer support and responding to your inquiries
  • Sending you transaction confirmations and delivery notifications
  • Improving our website functionality and user experience
  • Detecting and preventing fraudulent activities
  • Complying with legal obligations and enforcing our terms of service
  • Sending you promotional communications if you have opted in to receive them

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and delivering our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government agency.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure payment gateways using encryption technology. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you
  • Correction: You can request that we correct any inaccurate information
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations
  • Opt-Out: You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in our emails
  • Cookie Control: You can manage cookie preferences through your browser settings

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

We are committed to resolving any privacy concerns you may have and will respond to your inquiry as promptly as possible.