Please read these terms carefully before using PSNVault
Effective Date: October 1, 2025
Welcome to PSNVault. By accessing or using our website and services, you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and PSNVault. If you do not agree with any part of these terms, you must not use our website or services.
PSNVault operates as a digital marketplace for the sale and distribution of PlayStation Store gift cards and digital game codes. We provide instant delivery of digital products to customers via email upon successful completion of purchase transactions. Our services are designed to offer convenience, security, and reliability to PlayStation gaming enthusiasts worldwide.
While we strive to maintain continuous service availability, we cannot guarantee that our website will be accessible at all times. We reserve the right to modify, suspend, or discontinue any aspect of our services without prior notice. We shall not be liable for any interruption or discontinuation of services.
To access certain features of our platform, you may be required to create an account. When registering an account, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with these security obligations. You may not use another user's account without permission or create an account using false or misleading information.
We make every effort to ensure that product descriptions, images, and pricing information displayed on our website are accurate. However, we do not warrant that product descriptions or other content on our site is error-free, complete, or current. Prices for our digital products are subject to change without notice.
PlayStation Store gift cards and digital codes are region-specific. It is your responsibility to ensure that you purchase codes compatible with your PlayStation Network account region. We cannot provide refunds or exchanges for codes purchased for the incorrect region.
When you place an order through PSNVault, you are making an offer to purchase the selected digital products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
All payments are processed through secure third-party payment gateways. By providing payment information, you represent and warrant that you are authorized to use the payment method provided and that the information you provide is accurate. You agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred.
Upon successful payment verification, you will receive an order confirmation email containing your purchased digital code. Delivery is typically instant but may take up to 24 hours in rare circumstances. If you do not receive your code within this timeframe, you must contact our customer support team immediately.
Due to the digital nature of our products, all sales are final once the digital code has been delivered to your email address. We do not offer refunds, returns, or exchanges except in the following circumstances: if the code provided is invalid, already used, or otherwise defective through no fault of your own.
To request a refund for a defective code, you must contact our customer support team within 48 hours of purchase with your order details and a clear explanation of the issue. We will investigate your claim and, if verified, provide a replacement code or issue a refund at our discretion.
You agree not to engage in any of the following prohibited activities:
All content on the PSNVault website, including but not limited to text, graphics, logos, images, and software, is the property of PSNVault or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content on our website without explicit written permission.
PlayStation, PS5, PS4, and related marks are trademarks of Sony Interactive Entertainment Inc. PSNVault is an independent retailer and is not affiliated with, endorsed by, or sponsored by Sony Interactive Entertainment Inc. We sell legitimate digital codes in accordance with applicable terms and conditions.
To the fullest extent permitted by applicable law, PSNVault shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your access to or use of our services.
We shall not be held liable for any failure or delay in performance of our services resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
You agree to indemnify, defend, and hold harmless PSNVault, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms of Service, or your violation of any rights of another party.
Any dispute arising from or relating to these Terms of Service or your use of our services shall first be attempted to be resolved through good faith negotiations. If negotiations fail to resolve the dispute within thirty days, either party may pursue legal remedies available under applicable law.
We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the updated terms on our website and updating the effective date. Your continued use of our services following the posting of revised terms constitutes your acceptance of such changes.
We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms of Service. Upon termination, your right to use our services will immediately cease. All provisions of these terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
These Terms of Service shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. You agree to submit to the personal jurisdiction of the courts located within our jurisdiction for the resolution of any disputes.
If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect and enforceable.
These Terms of Service, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and PSNVault concerning your use of our services and supersede all prior agreements and understandings regarding the same subject matter.
If you have any questions about these Terms of Service, please contact us at:
Email: [email protected]
We will respond to all inquiries as promptly as possible and work to address any concerns you may have regarding our terms or services.